Help FAQs

Topics Found Within This Help

	About Us Contact information, system availability and Customer Service hours.
	Account Information Account types, availability within 24-Hour Banker Online, stop payments, posting of deposits and unrecognized transactions.
	BillPay What is BillPay? Getting started, fees, MultiPay and payment information.
	CDs Safety, interest calculation, maturity, and withdrawing funds for Certificates of Deposit.
	Checking Information regarding checks and bank checking accounts.
	Credit Cards Credit card payments, lost or stolen cards, and general account and balance information.
	Debit Card Information regarding debit card accounts.
	Download Download your account information into your Personal Financial Management Software.
	Equipment and Software Using 24-Hour Banker Online with 128-bit encryption capable web browsers.
	eStatements Sign up for eStatements and receive your account statements online.
	Getting Started 24 Hour Banker Online services, fees, troubleshooting and usage questions.
	Glossary Terminology used within these Help topic pages.

	Installment Loans Information on loan payments, rates and loan types.
	Lines of Credit Types, fees and payment to lines of credit.
	One of a Card Customer guidelines, design service overview, image questions, technical support, fee questions and a glossary.
	Online Check Imaging Information and benefits of viewing your checks online.
	PIN (Personal Identification Number) What is a PIN? The selecting, changing and receiving of PINs.
	Priority Alerts Information regarding e-mail alerts notifying you when important events occur on your accounts.
	Privacy Online privacy options, e-mail security, products and safeguard tips, steps on protection your information.
	Savings Information regarding bank savings accounts.
	Security Security of 24 Hour Banker Online, protecting your accounts, and use of encryption. Use of cookie files.
	System Requirements Computer and browser requirements, information regarding cookies and supported personal management software.
	Transfer Funds Transferring funds between accounts and between banks.