About UsContact Us
Locations
We welcome you to visit with us at one of our many branch locations located in North Platte, Alliance, Chadron, and Scottsbluff. Please see our locations page to find the branch near you.
FAQs
Check out our Frequently Asked Questions to find the answers to some common questions.
Send your comments or questions to First National Bank North Platte via email.
Service Banking
Contact our Service Banking Department, Monday - Friday 8:00 a.m. - 5:00 p.m. to answer your questions on our products and services. Service Bankers can assist you with transfers, balance and deposit questions, stop payments, payment histories, ordering checks, overdraft inquiries, online banking questions, lost or stolen cards, and more. Contact Service Banking at 308-532-1000 or 800-658-4241.
Touchtone Banking
Contact our CallFirst Touchtone Banking for immediate access to account information at 308-532-1200 or 800-379-2265 - available 24 hours a day.
Technical Support
If you need assistance with online banking, please contact our Online Banking representative at 308-535-6444 or toll-free at 888-729-8990, Monday-Friday, 8:00 a.m. to 5:00 p.m. After hours call 877-251-4363.
Lost/Stolen Credit Cards
To report your credit card as lost or stolen, please contact us at 800-444-6938.
Lost/Stolen ATM or Check Cards
To report your ATM or check card as lost or stolen, please contact us at 800-395-0637.
You can contact us by mailing correspondence to one of the following addresses:
| For correspondence and payments: | |
| First National Bank North Platte PO Box 10 North Platte, NE 69103 | |
| For credit card payments: | |
| Bankcard Payment Processing PO Box 2557 Omaha, NE 68103-2557 | |
